OPTIMIZE PERFORMANCE OF OUTSOURCED BUSINESS AND IT FUNCTIONS

Issue/Challenge:
The reality of business process and IT outsourcing can turn out to be very different than the promise of outsourcing. Studies continue to find a high percentage of outsourcing relationships are considered unsuccessful – or are terminated early.

Skaistis Consulting Approach:
Skaistis Consulting provides the following support to optimize the performance of outsourced business process and IT functions:

           De-Emotionalize Situation
           If problems exist, create a strong focus on finding win-win solutions.

Identify Opportunities to Improve Performance
Facilitate sessions to identify and prioritize opportunities to improve performance.

Establish Optimization Objectives
Facilitate sessions to establish optimization objectives.

Determine Optimization Options
Review outsourcing agreement and determine optimization options.

Explore Optimization Options with Outsourcer
Explore optimization options with outsourcer and determine outsourcer’s role in optimization effort.

Develop Optimization Plan
Facilitate sessions to develop optimization plan.

Support Optimization Effort
Monitor optimization effort and provide required support.

Benefits:
Skaistis Consulting has been able to help organizations salvage problem outsourcing relationships and significantly improve the performance of outsourced IT and business process functions.  

 E-mail: info@skaistis.com
570-991-2904


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